Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in.
- Guests must inform the property in advance of their estimated arrival time.
Check-out
- Until 11:00
Cancellation and Prepayment
- Cancellation and prepayment policies vary depending on the type of accommodation. Please check the specific conditions that apply to your selected option.
Refundable Damage Deposit
- A damage deposit of €200 is required upon arrival.
- This will be collected via credit card.
- The deposit will be refunded in full upon check-out, subject to an inspection of the property.
- Refunds will be processed via credit card.
Cot and Extra Bed Policy
- 0 – 2 years:
- Extra bed upon request. Charges may apply.
- Cot upon request: Free
- 3+ years:
- Extra bed upon request. Charges may apply.
- Prices for cots and extra beds are not included in the total price and must be paid separately during the stay.
- The number of extra beds and cots allowed depends on the accommodation type selected.
- All cots and extra beds are subject to availability.
Age Restriction
- The minimum age for check-in is 18.
- Guests under 18 can only check in with a parent or official guardian.
Group Bookings
- When booking more than 3 apartments, different policies and additional supplements may apply.
Accepted Payment Methods
- The property accepts the following credit cards:
- American Express
- Visa
- Mastercard
- Diners Club
- JCB
- Maestro
- Discover
- UnionPay credit card
- Red 6000
- Cash is not accepted.
House Rules
- Smoking: Smoking is not allowed.
- Parties/Events: Parties and events are not allowed.
- Quiet Hours: Guests must remain quiet between 22:00 and 08:00.
Pets
- Pets are allowed in some of our properties. Charges may apply.
Important Notice
Dear Guests,
We would like to inform you that key collection will take place at our central reception in Cosmo Apartments Sants, located at Passeig de Sant Antoni, 30, Barcelona.
Exceptions: Key collection for Cosmo Apartments Sants, Cosmo Apartments Playa de Aro, and Cosmopolita Hotel Boutique & Spa will be handled at their respective locations.
Additional Information
- Guests must present the credit card used for booking upon arrival. If the cardholder is not present, prior arrangements must be made with the property.
- Cleaning service is included for stays of 7 nights or more.
- Additional cleaning service is available upon request for a fee.
- Special requests are subject to availability.
- Some of our apartments are adapted for disabled guests and wheelchair users.
- Our properties do not accommodate hen, stag, or similar parties.
- License numbers: HUTB-002141, HUTB-002146, HUTB-002157.